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Lead Operating Engineer

JLL
parental leave, paid time off, 401(k)
United States, North Carolina, Charlotte
Sep 05, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

I. POSITION PURPOSE

Supervise and direct maintenance personnel in installation, repair, and maintenance of all base building and critical system machinery and equipment on shift. Assumes the Assistant Chief Engineers' or Chief Engineers' responsibilities as necessary.

Installation, repair, and maintenance of electrical, mechanical, and plumbing/piping equipment, machinery and controls located in the interior and exterior of building. Monitors operations and conducts a routine and on-going assessment of the building systems operations and performance. Performs tests, rounds and analyzes data to ensure the proper functioning of departmental equipment.

RESPONSIBILITIES

  • Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities. Perform and/or direct the performance of all maintenance departmental service requests, insuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience. It is also followed up with adequate clean up. Check malfunctioning equipment and ascertains corrective action required to restore to satisfactory operating condition.
  • Provide training and supervision aimed at expanding the capabilities of the operations staff. Specific duties include, but not limited to: Demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety, and troubleshooting procedures, recommending relevant outside engineering courses for enrollment and instilling an overall level of professionalism in manner and appearance.
  • Supervise and implement the preventative maintenance program. Specific duties include but are not limited to: scheduling of preventative maintenance with a minimum disruption of building services, performing and/or delegating preventative maintenance tasks to the appropriately qualified maintenance staff member, orders parts and equipment required for repair, maintenance and installation of new equipment and facilities, and maintains inventory.
  • Direct the performance of contracted maintenance work as needed. Specific tasks include but are not limited to: insuring the timely performance of maintenance contract work, overseeing the fulfillment of equipment warrantee obligations by the installer and securing equipment manuals and drawings from the installers/contractors.
  • Insure the availability of an adequate operating inventory of tools and supplies. Specific duties include, but not limited to: Preparing and submitting purchase-order requests, developing sources for stock materials and performing periodic checks for supplies.

At the direction of supervisor, maintaining, monitoring, and performing preventive maintenance and continuous operation of all building systems including: fire/life safety, mechanical (HVAC, plumbing, controls) electrical (lighting, UPS, PDU, generators, primary switch gear), emergency backup systems and hot water systems; monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment. Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.

Install and repair plumbing/piping/tubing; wire single and three phase motors (single & two speed); run conduit; pull wiring to machinery, motors, operating parts, etc.; install and rebuild pumps and motors; install and rebuild air compressors; heat exchangers; replace bearings in all types of motors; replace seals on pumps; install and repair piping, valves, filters, hot water systems and associated controls; assist other mechanics and operators with major repairs and maintenance of building and equipment. Install, repair, and maintain electrical controls, switching and motor controls. Operate and maintain critical equipment including UPS systems, generators, chillers and critical air conditioning units.

Monitor operation, repair, and maintain refrigeration, water cooling and air conditioning equipment; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment; recording readings as necessary to assure proper operation of equipment; responsible for reporting any problems/malfunctions

Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.

Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or tenants operating within the buildings.

Responsible for keeping records of buildings rounds and readings, all engineering logs and engineering data sheets.

Responsible for advance training and notification to all contractors so that they are informed and knowledgeable with respects to the building's critical functions and the work they are to perform, including an incident contact response list.

Responsible for understanding and complying with emergency escalation procedures.

Ensure that the CEWA (Critical Facility Work Authorization) is a well-understood process among the building staff, engineers, tenants and contractors who perform work on the building's critical infrastructure.

Ensure strict adherence to Bank of America's Critical Awareness Process, Technical Bulletins, Procedural Handbook, Critical Infrastructure Guideline's, established engineering guidelines, processes, and procedures.

Performs additional job duties as requested.

III. MINIMUM REQUIREMENTS
  • Must have hands-on experience in a data center/critical facility, including UPS Systems, emergency generators, and switch-gears.
  • High School diploma or GED equivalent
  • 5+ years related work experience, including supervisory experience
  • Experience operating and maintaining building electrical, instrumentation and control systems, including programmable controllers (PLC), BAS is highly desirable.
  • Must be able to work variable shifts in a 24/7 environment, including off hours, weekends, and emergency conditions.
  • Ability to read and write in English and to perform basic mathematics.
  • Knowledge of OSHA and State rules and regulations governing operations of powerhouses.
  • Ability to use basic hand tools, portable electric and pneumatic tools, and basic rigging equipment such as winches, hoists and slings.
  • Ability to establish and maintain effective working relationships with supervisor, coworkers, management and the line of business.
  • The employee must be able to lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to smell for unusual odors.
  • High School diploma or GED equivalent
  • Certification as a Universal Technician for CFC's (or within 90 days of employment)
  • Working knowledge of computer applications including Word, Excel, and Outlook for email communications
  • Demonstrated verbal/written communication skills.
  • Proven record of excellent internal and external customer service.

Location:

On-site -Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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