Director of Software Development

BrightSpring Health Services

The Director, Software Development leads a cross functional software development team responsible for developing robotic process automations (RPA) and digital application solutioning across the enterprise to improve operational efficiency, reduce cost and improve quality. This role is responsible for driving product and platform architecture to ensure solutions are scalable, secure and maintainable. The Director also serves as a champion for automation and process efficiency, fostering a culture of continuous improvement and innovation across business and technology teams.

Evangelize automation benefits and partner with Business Unit stakeholders to Identify high-impact automation opportunities across the enterprise.
• Champion the user experience when defining and delivering digital solutions and establish standards for solution design, development, and deployment.
• Facilitate prioritization of initiatives within and across lines of business managing the team's product backlog.
• Architect scalable, secure, and maintainable RPA and business application solutions.
• Responsible for the system development lifecycle from ideation to deployment and support.
• Oversee code review and software testing best practices to ensure clean software delivery.
• Oversee the enterprise master patient index solution providing cross system patient identification.
• Manage the maintenance and enhancement of Digital IT systems and infrastructure, ensuring performance, security, and reliability.
• Maintain system recovery plans and facilitate corrective actions for any system faults/failures to ensure availability.
• Provide input into the development of the IT department budget and manage operational. budgets, including contracts and support for major purchasing decisions.
• Ensure compliance with data privacy regulations and best practices in cybersecurity identifying and mitigating technology-related risks.
• Establish and maintain relationships with technology vendors and partners. Identify industry trends, emerging technologies, and best practices to help guide the future direction of the enterprise's digital landscape to maintain a competitive edge.
• Bring a DevOps mindset to the build, delivery, support, and maintenance of digital solutions overseeing the teams SCRUM process.

• 8+ years of experience architecting and leading the development of software and automation solutions.
• Healthcare experience strongly desired.
• Recent experience supporting a large multi business unit company, with proven ability to influence leaders and key stakeholders in such an environment.
• History of successfully cultivating and maintaining good relationships at all levels within the organization.
• Proven track record in leading Scrum Agile development teams within an Azure DevOps environment, driving continuous integration, continuous delivery, and deployment strategies to enhance product development pipelines.
• Well versed in leveraging best practices in project management, systems development life cycle, and IT service management.
• Veteran in implementing systems that meet regulatory compliance standards such as HIPAA, SOX, HITECH and PCI.
• A record of success in attracting, developing, and motivating top talent from inside and outside the organization.
• Established history of success in managing offshore and near shore software development resources.
• Deep knowledge of RPA platforms (e.g., UiPath, Automation Anywhere, Power Automate).
• Strong experience with Power Platform (Power Apps, Power Automate, Dataverse).
• Proficiency in web technologies (JavaScript, .NET, Python, REST APIs, SQL).
• Extensive knowledge of cloud platforms (Azure, AWS) and DevOps practices.
• Expertise in translating business needs into technical solutions.
• Outstanding communication and interpersonal skills, capable of engaging with both technical and non-technical stakeholders.
• Travel 0-25%