SVP, Experiential Branding Lead

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL Design - Experiential Branding Lead

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Opportunity

JLL Design is seeking an accomplished design and branding executive to lead and expand our Experiential Branding practice in the Americas. This strategic role will be responsible for developing a portfolio of services and capabilities within brand advisory, environmental branding, and digital experience design. The role will target workplace/office interiors, multi-site retail, and other consumer sectors, with planned expansion from North America in the future. Reporting directly to the Global Head of Retail and Branding, this executive will lead a specialized team of design professionals to rapidly grow these services into a multi-million-dollar business within JLL Design.

Key Responsibilities:

Strategic Leadership

* Partner with the Global Design Advisory Retail & Branding Lead to develop and execute comprehensive strategic plans for the Experiential Branding practice.

* Drive profitable business growth through strategic planning, management reporting, and performance analysis.

* Build and expand specialized design teams/studios to deliver exceptional experience design solutions in retail, workplace, healthcare, hospitality, higher education, and financial services.

Business Development & Client Relations

* Serve as a thought leader and subject matter expert in branding and digital design.

* Foster client relationships both internally across the enterprise and externally with C-Suite and senior leadership levels.

* Assess and align resources across AMER and global design resources to strengthen service offerings, efficiency, and quality in project delivery.

Operational Excellence

* Implement standardized processes and quality control measures in partnership with Global Design Advisory Retail & Branding Lead.

* Establish and monitor key performance indicators aligned with AMER business metrics.

* Ensure compliance with safety, governance, and risk management standards.

* Develop vendor relationships to support operations and ensure cost-effectiveness.

Team Development

* Lead, mentor, and develop a high-performing design team, fostering a culture of collaboration, knowledge-sharing, and continuous improvement.

* Partner with HR to attract and retain top talent.

* Partner with regional design leaders as needed to develop training programs enhancing global team capabilities (~5% of time).

* Lead cross-functional teams in a matrix environment, influencing, sometimes without direct authority.

Requirements:

Experience & Education

* Minimum 15 years of proven leadership experience in retail design or brand experience design (agency leadership experience a plus).

* Degree in Design and/or Business (MBA preferred).

* Demonstrated success leading the experience design function for retailer(s) and/or consumer brand(s).

Technical Expertise

* Deep understanding of both brand development and environmental design processes, tools, and methodologies.

* Strong knowledge of architectural design and digital experience design.

* Experience implementing process and quality control systems in creative professional services.

Leadership Skills

* Proven ability to translate strategic vision into operational excellence.

* Strong financial acumen with experience optimizing costs and improving profitability.

* Excellent communication skills with the ability to influence senior stakeholders.

* Data-driven decision-making capabilities with strong analytical skills.

* Experience leading teams through organizational transformation and change.

Business Acumen

* Experience working with or for global CRE businesses.

* Deep knowledge of client dynamics and purchasing behavior at the executive level.

* Ability to balance strategic thinking with hands-on operational management.

* Demonstrated success working in fast-paced global environments with evolving priorities.

JLL is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visitwww.JLL.com for additional information on JLL's commitment to equal opportunity.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.