Space Data Operations Manager

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We are seeking an experienced Space Data Operations Manager to lead a comprehensive Space Data Insights program. This strategic role is responsible for managing CAFM/IWMS systems, drawing management, data governance, and reporting across the client's global real estate portfolio. The Space Data Operation Manager should have a solid understanding of Occupancy Planning and how the space data plays a role in defining the client's global real estate vision.

Key Responsibilities

Data Management & Governance

• Support alignment of CAFM data standards and governance protocols with client's teams
• Assist in developing and managing reporting cycles and stakeholder communications
• Help maintain processes for updating CAFM space and occupancy data
• Coordinate with JLL technology team to ensure dashboard and reporting accuracy
• Support timeline coordination with Site Audit Program implementation

Drawing & Document Management

• Assist in implementing CAD drawing standards and governance procedures
• Support electronic document and drawing storage management on client's platforms
• Help manage drawing check-in/check-out processes and access controls
• Track and coordinate drawing mark-ups and changes with internal client CAD teams
• Ensure as-built environment updates are properly documented and implemented

CAFM/IWMS Operations Support

• Support JLL Data Governance team partnerships with client resources
• Assist in maintaining client's space and occupancy data standards
• Help manage data compliance with defined standards and protocols
• Track space and occupancy updates through client's ServiceNow Application
• Collaborate with Client CAFM Admin and JLL Technology team for CAFM (Archibus) enhancements, including, but not limited to requirements gathering and production solutions.

Audit & Quality Assurance

• Support development of global data quality and space audit processes
• Assist in resource recommendations for data quality process execution
• Help ensure continued accuracy of space and occupancy data

Space Allocation & Chargeback Support

• Collaborate with client to create process and standards for tracking all allocation/chargeback needs
• Assist in managing allocation tracking and reporting processes
• Support chargeback data verification and CAFM tool maintenance
• Help create and distribute chargeback reports to client finance teams
• Ensure data accuracy for chargeback execution

Reporting & Analytics

• Support timely CAFM updates for moves/adds/changes and construction activities
• Assist in defining and tracking "Metrics that Matter" for client's real estate objectives
• Help maintain interactive dashboards and summary reporting
• Support QBR and Annual Review preparation and execution
• Assist with ad hoc reporting requests and utilization analysis
• Support utilization tool management and coordination with development teams

Required Qualifications

• Bachelor's degree in Business, Data Management, Real Estate, or related field
• 5-7 years' experience in data management, CAFM/IWMS systems, or real estate operations
• CAFM Experience Required, Archibus preferred.
• SQL Report Understanding and Writing experience
• Strong analytical and problem-solving skills
• Experience with space management software (Archibus preferred)
• Proficiency in data analysis tools and reporting platforms
• Excellent communication and stakeholder management abilities

Preferred Qualifications

• Experience with ServiceNow applications
• Background in corporate real estate or facilities management
• Knowledge of CAD drawing management and standards
• Experience with dashboard development and data visualization
• Project management certification or experience

Key Competencies

• Detail-oriented with strong organizational skills
• Ability to work collaboratively across multiple teams and time zones
• Process improvement mindset
• Strong technical aptitude for learning new systems
• Customer service orientation for internal stakeholder support
• Thought Leader in this area

Location: Flexible with ability to coordinate across client's global operations

Travel: Occasional travel may be required for site visits and stakeholder meetings

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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