Facility Manager - Critical Environments

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: As a Facility Manager for Critical Environments, you'll serve as the single point of contact responsible for ensuring the continuous, flawless operation of mission-critical data center facilities that power the digital economy. This strategic leadership role combines deep technical expertise with people management skills to oversee complex infrastructure systems including power, cooling, fire safety, and security systems that cannot afford downtime. You'll lead a team of engineers and supervisors while partnering closely with global technology leaders to deliver exceptional facility management services that keep their critical operations running 24/7/365. Your success will directly impact the careers of your team members and the operational reliability that Fortune 1000 companies depend on for their digital infrastructure.

What your day-to-day will look like:

• Ensure maintenance and continuous operation of all critical data center systems including fire/life safety, HVAC, electrical systems (UPS, generators, switchgear), emergency power, and digital security systems
• Develop, review, and approve critical environment work efforts and mission-critical maintenance procedures for assigned facilities and systems
• Manage and develop your critical environments team through hiring, training, performance management, and career development planning with measurable goals for each direct report
• Identify maintenance objectives and incorporate them into documented preventive, predictive, and reactive maintenance procedures while managing contractor relationships and work oversight
• Develop and manage CAPEX and OPEX budgets including infrastructure upgrades, maintenance, repairs, critical spare parts, and equipment replacements to ensure future facility capabilities
• Maintain all infrastructure documentation including up-to-date drawings, one-line schematics, and regulatory compliance documentation required by federal, state, and local laws
• Prepare and report on KPIs to track team performance while ensuring average downtime remains below 1% due to guideline violations and maintaining budget variance within 5%

Required Qualifications:

• High School diploma or GED equivalent with 7-10 years of JLL engineering experience or equivalent industry experience in critical facilities
• 5-7 years of supervisory experience with demonstrated leadership abilities, presentation capabilities, and organizational skills
• Hands-on experience working in data center or critical facility environments including UPS systems, emergency generators, and switchgear operations
• Moderate knowledge of manual trades including carpentry, electromechanical repair, and ability to use drawings, specifications, and measuring instruments
• Strong verbal and written communication skills with ability to read technical procedures, governmental regulations, and speak effectively to groups
• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, Access) and ability to professionally interact with tenants and contractors
• Physical ability to work in demanding environments including lifting 50+ pounds, climbing ladders up to 30 feet, working different schedules including holidays, and responding to site emergencies

Preferred Qualifications:

• Experience with Corrigo, MCIM/Salesforce, Zendesk, or ServiceNow platforms
• Professional certifications related to data center operations, electrical systems, or facilities management
• Experience managing teams in mission-critical environments with strict uptime requirements
• Knowledge of data center infrastructure management and building automation systems
• Previous experience working with Fortune 1000 clients in fast-paced, demanding environments
• Advanced training in critical facility operations, safety protocols, and emergency response procedures
• Experience with budget management, financial reporting, and vendor management in critical environments

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.