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Office Manager

Quadrant, Inc.
United States, Louisiana, New Orleans
Nov 19, 2025
Medical Office Manager

New Orleans, LA

Pay From: $25 per hour

MUST:

The Medical Office Team Manager (Site Lead) MUST have experience with:

(3) years medical office management experience or Team Lead experience

Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)

Must have excellent written and oral communication skills, including exceptional customer service

Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers

Must be able to work individually as well as within a team

Must be able to follow both verbal and written instructions

Must be able to work a flexible schedule

Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations

Must be able to multi-task and prioritize

Must demonstrate extreme attention to detail

Must possess strong organization skills

Must maintain and project a professional attitude and appearance at all time

Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology

DUTIES:

Coordinate daily workflow, patient flow, and staff communication to ensure efficient and organized clinic operations

Serve as the first point of contact for day-of staff questions, troubleshooting, and issue resolution

Maintain clinic readiness each day, ensuring compliance with safety, cleanliness, and regulatory standards

Partner with the Regional Business Manager and corporate operations to execute daily, weekly, and monthly operational goals

Ensure a positive, brand-consistent experience for every patient interaction within the clinic

Drive patient satisfaction through proactive communication, reduced wait times, and service recovery when needed

Hire, train, coach, and evaluate front-office and support staff

Conduct regular team huddles to review goals, patient volume, and operational updates

Monitor employee timecards, approve schedules, and manage time-off requests

Support employee engagement and retention through clear expectations, recognition, and accountability

Track and help drive daily operational metrics including no-show rates, provider schedule utilization, and patient wait times

Manage supply ordering and ensure cost-effective inventory control

Strong financial acumen with experience managing P&Ls and operational KPIs

Demonstrated success leading and developing high-performing teams


Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".

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