New 
Salesforce Customer Service Rep
 Quadrant, Inc. | |
 United States, Virginia, Fairfax | |
 Jan 07, 2026 | |
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Salesforce Customer Service Rep Remote Pay from : $24/hr. MUST : Eligible for Public Trust 5+ years of experience work with Salesforce 3+ years of customer support Experience in handling service desk tickets related to Salesforce Proficiency in managing user profiles, roles, permissions, and security settings Detail-oriented with strong documentation abilities Familiar with Agile methodology is a plus Strong communication and problem-solving skills Must have a current Salesforce Administrator certification Bachelor's Degree from an accredited university Duties: Provide friendly and efficient customer support and handle service desk tickets related to Salesforce for Client end users Serve as a first-line troubleshooting of Salesforce-related issues, manage user profiles, roles, permissions, and security settings Answer and close out tickets in a timely and professional manner Provide all necessary documentation Escalate tickets when needed to ensure customer satisfaction Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |