Program Manager - Education and Community Outreach - 138090

DEPARTMENT OVERVIEW

UC San Diego Division of Extended Studies serves as a catalyst for positive change by advancing global access, equity, and social and economic mobility through educational enrichment across the lifespan.

As a fully self-supporting division under UC San Diego Academic Affairs, Extended Studies operates year-round (12 months of active instruction) with a budget of $50 million annually. A team of 260 academic and staff employees and more than 1,200 instructors fulfill the mission of delivering exceptional educational experiences and services that reflect our standing as part of a top-tier globally renowned public research University.

Extended Studies operates in 200,000 square feet of managed space, including a headquarters building with classrooms, training spaces and key administrative offices adjacent to the UC San Diego campus, as well as off-campus classroom facilities in nearby University City. The division maintains a robust online learning platform, operating 24/7 with webcasting and video-conferencing capabilities, while also maintaining a strong web presence with e-commerce operating 24/7. There are over 90,000 enrollment transactions annually, supported by a robust network of representatives, agents, and students. Focused on community engagement and enrichment, the division operates two television stations, UCTV and UCSD-TV, and a variety of public lecture programs, while staying active in federal, state, local, and private research and technical assistance programs and activities.

Extended Studies is also responsible for the management and financial, operational, and programming oversight of UC San Diego Park & Market, a 66,000-square-foot, four-story, multi-purpose office building located in the East Village neighborhood of downtown San Diego. Park & Market supports and hosts a wide variety of civic, community, corporate, and campus events, meetings, conferences, and programs.

POSITION OVERVIEW

The Program Manager manages the planning, scheduling, implementation, and evaluation of programs and courses in Teacher and Community Education (TCE) department at UC San Diego Division of Extended Studies. Uses skills as a seasoned, experienced public educational program professional to resolve a wide range of educational program issues and needs assessments. Develops new public educational programs and works on complex public educational programs of diverse scope. Demonstrates good judgment in selecting methods and techniques for delivering courses, presentations and development programs. Receives general instructions and exercises judgment in selecting methods and techniques for course and instructional improvement. Fully knowledgeable in course subject matter and program.

Additional duties include ongoing course schedule planning, instructor recruiting, student and instructor advising, promotional planning, periodic program and course evaluation and adjustment, and responding to complex programmatic issues. In conjunction with the department director and other stakeholders, participates in long-range strategic planning. Develops outlines for new course curricula and updates or recommends updates to existing course content. Participates in the development of strategic marketing plans and coordinates marketing events. Develops and monitors budgets.

• Bachelor's degree in related area and/or equivalent experience/training.

• Demonstrated knowledge of, and experience working in, education programs, including but not limited to K-16 and Early Childhood Education (ECE).

• Demonstrated experience with continuing education, early childhood education, professional associations, and corporate contract training.

• Knowledge of adult learning principles to build sustainable learning with adults.

• Demonstrated experience providing academic advising to students.

• Demonstrated experience hiring and training instructors.

• Thorough knowledge of functional area and understanding of how work may impact other areas.

• Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.

• Thorough and effective verbal, written and interpersonal communication skills and presentation skills.

• Thorough knowledge of organization policies and procedures.

• Thorough knowledge of and skill in delivering programs.

• Thorough knowledge of current public educational programs and trends.

• Thorough skills to conduct needs assessment and development of new presentations / courses to meet organizational needs.

• Knowledge of managing a portfolio of business and management courses at the university or corporate level. Specifically, courses in K-16 education and Early Childhood Education / Development.

• Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint.

• Thorough knowledge of marketing concepts including participating in developing marketing plans, targeting audiences, and coordinating marketing events.

• Demonstrated experience developing and overseeing budgets.

• Background check is required for this position.

• Incumbent must be available for occasional evenings / weekends and may be required to attend conferences / programs both locally and out-of-town, as requested.

• Incumbent must have access to reliable transportation.

• Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace