New

Operational Excellence & Occupancy Planning Summer 2026 Internship - Chicago

JLL
parental leave, paid time off, 401(k), relocation assistance
United States, Illinois, Chicago
200 East Randolph Street (Show on map)
Jan 21, 2026
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL Work Dynamics: Work Dynamics at JLL offers comprehensive workplace solutions designed to optimize the productivity, efficiency, and employee experience within organizations. Combining data-driven insights with innovative technologies, Work Dynamics assists businesses in creating tailored workplace strategies that align with their unique goals and objectives. By leveraging JLL's expertise in workplace strategy, space planning, change management, and workplace technology, the Work Dynamics team brings together the physical, digital, and cultural aspects of the workplace to drive employee satisfaction, collaboration, and overall business success. What the job involves: We are currently seeking a Summer Intern in Center of Excellence Operations to join our team. In this role, you will learn business intelligence and analytics, process optimization methodologies, and enterprise risk management frameworks. As a Summer Intern in Center of Excellence Operations at JLL, you will: * Business Intelligence & Analytics Support (20%): Compile and analyze operational data from various service lines, create dashboard updates and performance tracking reports, support monthly KPI reporting and client satisfaction metrics, and assist with data quality assessments and trend analysis * Process Documentation & Optimization (40%): Document current state processes and workflows, support process mapping and improvement initiative research, maintain COE knowledge base and best practices library, and assist with lean methodology implementation tracking * Project Coordination & Administrative Support (15%): Coordinate cross-service line meetings and governance sessions, maintain project timelines and milestone tracking, support initiative communication and stakeholder updates, and manage COE calendar and administrative tasks * Training & Development Support (10%): Assist with training material development and updates, support employee engagement survey coordination, help organize town halls and leadership communications, and maintain training completion tracking and reporting * Risk Management & Compliance Support (15%): Support monthly risk review preparation and documentation, assist with MSA compliance tracking and reporting, help maintain audit documentation and findings follow-up, and support contract deliverable tracking Program Details * Dates: June 1, 2026 - August 7, 2026 * Location: Chicago, IL \| On-Site/Hybrid Education, Skills, and Experience * Actively pursuing a bachelor's degree, with 2-3 years completed majoring in Business, Finance, Analytics or Real Estate related disciplines * Strong analytical and Excel skills with excellent communication and organizational abilities * Experience with data visualization tools (PowerBI, Tableau) preferred * Understanding of process improvement methodologies helpful * Exposure to global account operations and transformation leadership desired We do not offer relocation assistance or housing for our internship program. Permanent US work authorization required. About our Internship Program Take the opportunity to start your career early in the commercial real estate field! Spend time learning what it's like to work in the fast-paced, entrepreneurial, team-oriented environment at JLL. Interns are an important part of what makes JLL a great place to work. Within our program, interns are an integral part of our team working alongside real estate analysts, transaction professionals and other associates. You will gain valuable insight into the commercial real estate industry while being exposed to multiple lines of business over the course of your internship. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Estimated compensation for this position: 8,800.00 - 9,200.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -Chicago, IL Job Tags: WDEC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.