Learning Resource Center Clerk/Information Assurance Center (IAT) 1

Support Learning Resource Center Operations at Fleet Replacement Squadron Learning Centers.

MINIMUM QUALIFICATIONS

Education: High School diploma required.

Training and Experience: Experience working with Computers and interacting with customers in a team-oriented environment. Must qualify as an Information Assurance Technician (IAT) Level 1 by receiving at a minimum Comp TIA Network+ or A+ certification within 90 days of hire.

General Skills: Must be able to handle multiple tasks, be a self-starter, flexible in work assignments, detail-oriented, highly organized, possess good interpersonal and written communication skills, and work under limited supervision.

Computer Skills: Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.

Security Clearance: Must possess and maintain a security clearance of "Secret."

DUTIES AND RESPONSIBILITIES

• Create Student and Instructor accounts and reset accounts as needed.

• Load classes in the Learning Management System (LMS).

• Perform basic help desk functions.

• Tier 1 Information System support.

• Assists IAT 2 with preventative maintenance on equipment, resolves computer, printer, and networking issues, and reports the status of equipment.

• Activate student tests.

• Perform other incidental and related duties as required and assigned.

SUPERVISORY/MANAGEMENT RESPONSIBILITY

None

Hourly rate is $30.90/hr plus $9.44/hr health and welfare.