Data Center Facilities Technician - Sabey Data Centers

Equipment Maintenance and Repairs:
• Perform routine maintenance tasks on data center equipment.
• Identify and address equipment issues in a timely manner to minimize downtime.
• Collaborate with vendors and specialists for more complex repairs and equipment replacements.
• Troubleshooting and Issue Resolution:
  • Assist in troubleshooting, working closely with the technical team to diagnose and resolve issues efficiently.
  • Assist in documenting incidents, resolutions, and lessons learned to facilitate future issue resolution and process improvement.
• Preventive Maintenance and Upgrades:
  • Execute preventive maintenance tasks, such as cleaning, testing, and inspecting equipment to prevent issues and extend the lifespan of hardware.
  • Assist in scheduled equipment upgrades, ensuring minimal disruption to ongoing operations.
• Equipment Inventory Management:
  • Maintain accurate records of all data center hardware assets, including serial numbers, specifications, and locations.
  • Assist in tracking inventory levels and ordering replacement parts or equipment as needed to maintain operational readiness.
• Monitoring and Alarm Response:
  • Continuously monitor the data center environment, including temperature, humidity, power usage, and security systems.
  • Respond promptly to alarms and alerts, investigating the root cause of issues and taking corrective actions.
  • Maintain awareness of equipment status and health through monitoring tools and systems.
• Vendor and Contractor Collaboration:
  • Collaborate with external vendors and contractors for maintenance scheduling, equipment installations, upgrades, and repairs.
  • Communicate effectively with service providers and ensure work is performed to industry standards and within agreed-upon timelines.
• Compliance and Safety:
  • Follow established procedures and guidelines to ensure compliance with industry standards, security protocols, and safety regulations.
  • Promote and uphold safety protocols, including the proper handling of equipment and adherence to safety guidelines.
• Disaster Recovery and Business Continuity:
  • Participate in disaster recovery and business continuity planning activities.
  • Contribute to ensuring that data center operations are well-prepared to respond to emergencies and maintain service continuity.
• Support to Senior Technicians and Engineers:
  • Provide support to senior data center technicians and engineers on various projects, tasks, and maintenance activities.
  • Collaborate with the team to share knowledge and contribute to the success of data center operations.
• Facility Organization:
  • Maintain a clean and organized data center environment, including equipment racks, cable trays, and work areas.
  • Ensure proper labeling and organization of equipment for ease of access and troubleshooting.
• Embody Sabey core values.
• Other duties as assigned.

Minimum Qualifications:

• General maintenance skills or relevant experience
• Proficiency with Microsoft Suite - Word, Excel, PowerPoint, Outlook, Teams, etc.
• Ability to become proficient in other software.
• Working knowledge of the English Language - ability to demonstrate written and verbal comprehension and expression.
• Ability to respond promptly to on-call situations.
• Excellent time management skills - ability to manage and prioritize multiple projects.

• Comprehensive Benefits: Sabey covers 100% of employee-only premiums for base medical and PPO dental plans and contributes up to $2,000 annually to a Health Savings Account (HSA).
• Time to Recharge: Up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the ability to carry over unused PTO.
• Financial Wellness: Competitive, matched 401(k) retirement plan.
• Growth & Development: Access to structured professional and personal development programs, including Thought Patterns for High Performance, EverythingDiSC, and Built to Last.