Quality Improvement Team Leader (RN, PA, MD, R.Ph., RT)

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Excel. Empower. Advance. Shine. Belong. Explore. Flourish. Champion.

Make It Happen At Hopkins!

Johns Hopkins Medicine is a premier, not-for-profit academic health system based in Baltimore, MD, combining top-ranked patient care with research and education. It includes six academic/community hospitals, including the flagship Johns Hopkins Hospital, along with suburban hospitals, specialized centers, and international patient services.

The Quality & Improvement Team Leader for the Department of Radiology is responsible for providing analytical support and project management to advance patient safety, quality, and process improvement initiatives. This role reports to the Sr. Program Administrator and collaborates closely with the Administrator of Radiology Operations to support safety and quality programs, as well as related reporting efforts. Key responsibilities include assisting the department in defining, tracking, and reporting on patient safety, quality, process improvement, and clinical operations priorities; offering technical support for improvement initiatives; helping to identify, plan, and implement process improvement activities; and leading special projects under the direction of the Sr. Program Administrator.

Requirements:

Education:

• Master's degree required or currently enrolled in a Master's program in one of the following fields:

• Nursing
• Public Health
• Health Policy
• Business Administration
• Health Administration
• Quality engineering or business process improvement (or related field)

Work Experience:

• Required: Five years of relevant experience, with at least three years (preferably in healthcare) applying scientific quality improvement (QI) methods, including:




• Leading or participating in QI projects using tools like fishbone diagrams, flowcharts, Pareto analyses, and methodologies such as Lean, Six Sigma, PDSA/PDCA.
• Applying measurement methods, conducting small tests of change, and sustaining improvements organization-wide.
• Collaborating with front-line staff and teaching QI methods to teams.
• Working with senior leaders to initiate, report, and implement QI projects.




• Up to two years of general experience may include:




• Facilitating or teaching teams, performing quantitative analysis, and problem-solving with or without formal authority.




• Preferred:




• Five years clinical experience as Radiology Technologist, Nurse, MD, DO, Pharmacist, or PA.
• Experience in the assigned specialty, demonstrated QI application, and at least two years of project management experience.