Engineering Operations Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Pay: $10000 - $140000 / year + 10% target bonus

What this job involves:
The Facilities Engineering Maintenance Manager is responsible for overseeing the maintenance and operational integrity of a multi building campus located in the Research Triangle Park area for a technology services company. This role requires a strong focus on financial management, including budgeting and forecasting, as well as leadership of the maintenance team and management of vendor relationships to ensure efficient and cost-effective facility operations.

What your day-to-day will look like:

Operational Management & Execution

• Serve as the first point of escalation to the client for operational issues across the portfolio

• Monitor daily operations and ensure service delivery meets established KPIs and client expectations

• Coordinate with site teams to address operational challenges and ensure business continuity

• Support the Regional FM and broader account team in translating strategic initiatives into actionable operational plans

• Maintain comprehensive documentation for audit readiness

• Support data-driven decision-making through insightful analytics

Financial Management:

• Develop, manage, and monitor the quarterly and annual maintenance budget.

• Prepare accurate financial forecasts related to facility maintenance and capital expenditures.

• Analyze financial data to identify cost-saving opportunities and optimize resource allocation.

• Collaborate with finance teams to ensure alignment of budgets with organizational goals.

Team Leadership:

• Lead, mentor, and develop a high-performing maintenance engineering team.

• Establish clear performance objectives and conduct regular performance reviews.

• Lead cross-functional collaboration with IT, lab owners, security, and real estate teams to support routine maintenance and repair need

• Foster a culture of safety, accountability, and continuous improvement.

• Coordinate training and professional development initiatives.

Vendor Management:

• Manage vendor relationships to optimize costs and service delivery.

• Monitor vendor performance to ensure compliance with service level agreements and quality standards.

• Oversee procurement processes related to maintenance supplies and services.

• Partner with sourcing team to select, negotiate, and manage contracts with external vendors and service providers.

Facilities Maintenance Oversight:

• Manage and maintain facilities that support critical data center operations and technology services laboratories, ensuring continuous uptime and operational integrity.

• Oversee infrastructure requirements specific to data centers and labs, including power availability, cooling systems, network connectivity, and physical security measures.

• Ensure all facilities and equipment, including HVAC, electrical, and plumbing systems, are maintained in compliance with safety and regulatory standards.

• Develop and implement preventive maintenance programs specifically tailored for HVAC units, electrical infrastructure, and plumbing systems to minimize downtime and extend equipment life.

• Coordinate regular inspections, testing, and servicing of HVAC systems to ensure optimal performance and energy efficiency.

• Oversee electrical system maintenance, including power distribution, lighting, and backup power solutions, ensuring reliability and safety.

• Manage plumbing system upkeep, addressing issues such as leaks, water quality, and drainage to prevent facility disruptions.

• Collaborate with specialized technicians and vendors for complex repairs and upgrades in HVAC, electrical, and plumbing domains.

• Coordinate with other departments to support operational needs and facility upgrades.

• Manage emergency response and repair activities related to HVAC, electrical, and plumbing failures to minimize impact on operations.

Required Qualifications:

• 5+ years' proven experience in facilities engineering or maintenance management with a strong financial acumen.

• Demonstrated ability to lead and develop teams effectively.

• Knowledge and experience working with CMMS systems ( experience in Corrigo a plus)

• Experience in vendor selection, negotiation, and management.

• Strong budgeting, forecasting, and financial analysis skills.

• Excellent communication, organizational, and problem-solving abilities.

• Knowledge of relevant safety, environmental, and regulatory standards

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.