New 
Medical Receptionist
 Quadrant, Inc. | |
 United States, Florida, Panama City | |
 Jun 29, 2026 | |
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Medical Receptionist Panama City, FL Pay From: $18 per hour MUST: The Medical Receptionist must have experience: High School Diploma, or equivalent. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook) Must have excellent written and oral communication skills, including exceptional customer service Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public Must be able to multi-task and prioritize Must demonstrate extreme attention to detail Must possess strong organization skills Must complete all regulatory competencies in accordance with working in the ASC Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance Associate's Degree from an accredited college or university is preferred One (1) year of prior experience working with an Electronic Medical Record (EMR) DUTIES: Perform job in accordance with Company Mission, vision and goals Provides exceptional customer service to patients and their families Exercises confidentiality in all areas, abiding by HIPAA rules and regulations Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR) Assists patients with tablets and medical forms, as necessary Obtains patient emails for patient portal registration Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected Processes patient intake forms and schedules follow up appointments through EMR Schedules follow up appointments in accordance with insurance guidelines Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel Makes appointments via telephone, patient portal and in-person Responsible for copying, barcoding, and scanning medical records, as needed Responsible for maintaining cleanliness of patient waiting area Prepares procedure packets Participate in and complete all required trainings and in-services Performs other duties as assigned Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |