People Operations & Rewards Coordinator

The People Operations & Rewards Coordinator provides administrative and operational support for employee benefits programs across the organization. This role is responsible for day-to-day benefits processing, employee inquiries, vendor coordination, data entry, and maintaining accurate benefit records. The People Operations & Rewards Coordinator serves as a key resource for employees navigating benefit programs and works closely with the People Operations & Rewards team to ensure a seamless employee experience while supporting compliance and operational excellence.

Major Areas of Accountability

Benefits Administration

• Administer employee benefit enrollments, terminations, and changes in accordance with plan provisions and established processes.
• Respond to employee questions regarding benefit programs, eligibility, enrollments, and coverage options.
• Assist employees with navigating benefit vendor websites and resolving routine benefit-related issues.
• Support annual enrollment activities, including employee communications, system testing, enrollment processing, and follow-up activities.

Data & Systems

• Enter and maintain accurate benefits data in HRIS, payroll, and vendor systems.
• Perform routine audits and reconciliations to identify and correct discrepancies.
• Monitor benefit eligibility reports and support file transmission processes with vendors.
• Assist in validating enrollment data and benefit deductions to ensure accuracy.
• Generate standard reports and provide administrative support for benefits analytics and reporting.
• Maintain confidentiality of employee information and sensitive benefits data.

Compliance & Governance

• Ensure compliance with all applicable laws and regulations, including ERISA, ACA, HIPAA, IRS/DOL requirements, provincial/territorial legislation in Canada, and internal audit standards.
• Support required filings and reporting (e.g., 5500s, nondiscrimination testing, ACA reporting, provincial reporting).
• Maintain benefit files, plan documents, summary plan descriptions, and employee communications.

Vendor & Project Support

• Partner with benefit carriers and third-party administrators to resolve enrollment, billing, and eligibility issues.
• Assist with vendor meetings, issue tracking, and documentation of service concerns.
• Support wellness initiatives and benefits awareness campaigns.

Cross-Functional Collaboration

• Partner closely with Payroll, Finance, and People & Culture team members to support benefits administration activities.
• Support special projects and team initiatives within People Operations & Rewards.

• Participate in team meetings, training activities, and planning sessions.

Other

• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.
• Other job duties as assigned

Basic Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience.
• 1-3 years of administrative experience, preferably supporting employee benefits, HR operations, payroll, or customer service functions.
• Strong customer service orientation with the ability to communicate effectively with employees at all levels.
• Excellent organizational and time-management skills.
• Strong attention to detail and commitment to data accuracy.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Commitment to teamwork and a collaborative mindset.

Preferred Qualifications

• Experience supporting employee benefits administration.
• Familiarity with medical, dental, vision, and retirement programs.
• Exposure to benefits compliance requirements including ERISA, COBRA, ACA, and HIPAA.
• Working knowledge of HRIS platforms.
• Past project management experience.
  
  At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:
• Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
• Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services.
• Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
• Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
• Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
• Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way
• Competitive Compensation: The compensation range for this position is $64,881 - $80,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things.

Visit us on Coloplast.com.

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Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.

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