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Associate Director, Corporate Communications

United States, New York, New York
June 23, 2022

At Hello Fresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The Hello Fresh Group now includes our core brand, Hello Fresh, as well as: Green Chef, Every Plate, Chef's Plate, Factor, and Youfoodz.

You will ...

  • Provide crisis and reputation management expertise and manage all US-based crises and issues
  • Develop content (narratives, statements, talking points, social media, customer care responses, and other collateral as needed) to support reputation management both internally and externally
  • Manage the writing, editing, and approvals of internal and external statements, company-wide messages and media responses
  • Identify, track, and proactively address potential threats to the organization by staying on top of developments in the issue and stakeholder space both internally and externally.
  • Conduct vulnerability assessments, risk analyses, and research to assess critical needs and identify opportunities to enhance reputation
  • Develop and execute strategic preparedness plans to protect the brand's reputation in any aspect
  • Prepare senior leadership and subject matter experts for media interviews, community conversations and other events.
  • Act as company's primary spokesperson to general media and business in the U.S,
  • Support global media relations efforts as request

You are...

  • Highly collaborative and have excellent stakeholder management skills at a global level
  • Passionate about communications and have a strong hands-on approach
  • Fiercely organized with excellent communications skills and a thorough understanding of project management
  • Flexible when it comes to navigating business priorities and able to shift focus quickly as needed
  • Comfortable asking the right questions at all levels of leadership and providing critical feedback when necessary

At a minimum, you have...

  • A passion for fast-paced issues management
  • 7+ years of experience in corporate communications, either corporate or agency environment
  • Excellent business acumen and an understanding of how this role intersects with other disciplines, including Public Affairs, Financial Communications, and Consumer Communications.
  • A trusted network of reporters that you can leverage on a regular basis
  • A gift for corporate storytelling, are comfortable speaking in public, and excel in writing and editing content
  • Previous experience in the food or CPG industry is a plus, but not required

About Hello Fresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At Hello Fresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

To learn more about what it's like working inside Hello Fresh, follow us on Instagram and LinkedIn