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Live Closed Captioner

3Play Media
United States, Minnesota, Minneapolis
March 06, 2023

3Play Media is a rapidly growing, profitable tech company that directly impacts the lives of millions of people each day. Our mission is simple: make video accessible to everyone. We do this by delivering the leading closed captioning, live and recorded captioning, localization, and audio description services, transcription, and translation solution to over 10,000 global media, enterprise and higher education customers. Founded at MIT Sloan in 2008, 3Play Media is headquartered in Boston's vibrant North End with sites in Minneapolis, MN, Glendale, CA as well as Calgary, Canada.

You love tuning into TV for adrenaline-packed sports, late-breaking news, significant weather developments, and live events available on thousands of channels and digital networks. You love to write, and you recognize that each of those programs requires a closed captioner to transform the spoken word into text that can be immediately accessible to all viewers.
And Y-O-U could be the captioner of those live events!

At 3Play Minneapolis, you will be part of a dedicated team working to make media accessible to a wide and inclusive audience. We provide accessibility solutions for leading organizations across many industries. Together, we provide the most complete suite of high quality, reliable solutions for media accessibility - making 3Play Media the new market leader.

In this role, you will join the 3Play Media Realtime Team, a team responsible for the preparation and creation of closed captions on live and post-production events using voice recognition software. You have excellent English grammar comprehension and spelling skills and don't balk at performing under pressure with strict timelines.


  • This position begins with an approximately 3-month training program to learn the skills, software, and procedures necessary to succeed
  • Operate voice recognition and closed captioning applications to perform accurate Realtime captioning of live and near-live events
  • Research and prepare daily terminology related to, but not limited to, news and sports
  • Adhere to and provide regular updates to the 3Play Realtime style guides, word lists, and term channels
  • Create verbatim scripts to post-production programs
  • Maintain a punctual time schedule with strict project start and end times
  • Adapt to live programming schedule demands within your shift
  • Demonstrate the ability to perform in a demanding work environment, including flexibility in work schedules (nights, weekends, holidays as needed)
  • Monitor captioning assignments, troubleshoot during live broadcasts, and produce program status reports describing any discrepancies
  • Establish self-discipline to stay focused on a project, quickly resolve discrepancies, and prevent errors
  • Log start and completion times for assigned projects, upload transcripts strive toward continuous accuracy and efficiency improvements
  • Strive toward continuous accuracy and efficiency improvements
  • Hours: Night shift (3:30PM - 12:00AM) available


  • Must have a clear speaking voice with excellent enunciation skills and be comfortable speaking for long durations.
  • Must possess excellent English grammar comprehension and spelling skills
  • Must be able to adapt to the demands of direct clients
  • Must be able to self-direct workflow and work independently
  • Requires an ability to handle multiple tasks while focusing on a high amount of attention to detail
  • Requires thorough knowledge of Microsoft Windows-based and Google Suite software
  • Must be familiar with computer hardware and terminology


  • We are trusted, creative, curious, and passionate people who care deeply about our teammates and the work we do.
  • The work is exciting and gratifying, and you would make a direct impact on our success.
  • From professional growth and development opportunities to competitive compensation and personalized benefit plans, we've got you taken care of.
  • Located in the historic International Market Square building near the North Loop, our office is modern, casual, and accessible. In addition to snacks and free coffee 24 hours a day, we offer free ramp parking and badged access to the building, as well as secure bike storage.

We display respect and embrace inclusion. It's at the heart of what we do. 3Play Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state or local laws.

3Play is committed to pay transparency, and we provide salary range information to all applicants. If you would like to see salary range information prior to submitting an application, please contact .