Senior Systems Engineer
Phoenix, AZ
Lewis Roca is a top ranked Am Law 200 commercial law firm and one of the largest in the Western United States. We are seeking a Senior Systems Engineer to join our team in Phoenix, AZ!
Summary:
The Senior Systems Engineer - Applications is an exempt position, that under the supervision of the IT Applications Manager, designs, implements, and maintains the company's desktop image & enterprise applications. This individual will work independently as a technical leader, as well as a senior member of a team of engineers, in a project-oriented environment providing solutions for complex technical problems. They will serve as an escalation point for issues requiring a high degree of technical skill and knowledge.
About Lewis Roca:
Our award winning team of lawyers offer extensive experience in a wide range of disciplines. We strive to be the employer of choice in the legal community. Our goal is to attract talent of varied backgrounds who meet our standards of excellence and reflect the marketplace that we serve. We embrace this diversity; it contributes to our success.
A set of core principles guide our work with our clients and with each other. Together, we call this Experience Amplified. It is a client-centered operational approach that helps define a culture of service excellence. It contributes to our highly collaborative group of business professionals, led by a dedicated and passionate C-Team.
Duties and Responsibilities:
The requirements listed below represent the knowledge, skills, and/or abilities required. Other duties may be assigned.
- Design, implement and maintain the firm's array of enterprise application services with a focus on health and performance, availability, integrity, and security.
- Be a subject matter expert in Microsoft's suite of Office and Office 365 products, as well as Microsoft Hybrid Cloud technologies to ensure the Firm is well-positioned in the marketplace.
- Work with Microsoft Endpoint Configuration Manager (MECM) to create and deploy software images and updates.
- Automate application updates & deployments using scripting languages and tools such as PowerShell, Visual Basic or MECM.
- Provide recommendations for latest desktop operating systems, applications, and hardware.
- Participate in projects to improve enterprise legal applications such iManage & Intapp.
- Research, evaluate, implement, and configure other legal software applications.
- Respond to requests from end users, the Service Desk, and other team members for advanced technical support.
- Schedule installations and upgrades in accordance with established IT policies & procedures.
- Drive automation of standard operating procedures for continuous improvement.
- Create and maintain a comprehensive hardware and software configuration database/library of all supporting documentation and diagrams.
- Communicate through email, phone, video conference, in person, group meetings, presentations, etc. to end users, management, and vendors.
- Participate in the IT Change Control process.
- Ensure administrative activities are performed in a timely manner and with an appropriate level of quality.
- May be required to work after hours and weekends as needed.
- Some travel may be required.
- Some duties require in-office presence.
Qualifications: To perform the job successfully, an individual should demonstrate the following competencies:
- Excellent customer service skills with a focus on problem-solving. Works well with groups across Information Technology.
- Takes ownership and is committed to high-quality results.
- Good sense of humor, ability to have fun even in pressure-filled moments.
- Honest and dependable.
- Ability to team build, mentor, guide, and encourage others.
- Ability to plan over a 3-6 month time span.
- Excellent written and verbal communication skills, including the ability to explain complex technology in a manner that is understandable to others.
- Must have strong initiative and ability to multi-task to manage their workload.
- Ability to work closely with key vendor partners.
- Familiarity with Law Firm practices and applications a plus.
- Excellent spelling, grammar, punctuation, and proofreading skills.
- Ability to adapt to flexible work hours as necessary to meet the business requirements of the Firm.
Education and Experience:
- Bachelor's degree in computer science or a related field.
- 7+ years work experience in a technical environment or in an equivalent position.
- 5+ years of experience with SCCM / MECM, desktop engineering, application deployments, and scripting.
- Extensive knowledge of desktop operating systems, applications, and hardware.
- Extensive knowledge of Microsoft platforms, including Windows Server, Active Directory, ADFS, Teams, Sharepoint, Intune, One Drive and Office.
- Experience architecting and developing enterprise legal applications such as iManage and Intapp.
- Experience architecting and developing hybrid cloud platforms, including Azure, AWS and/or GCP.
- Experience architecting and developing Exchange on-premise and O365 environments.
- Microsoft certifications a plus.
This position is subject to export control laws
Lewis Roca offers competitive compensation and benefits, including:
- 401(k) with generous employer match
- 3 weeks of paid time off
- 10-paid holidays per year
- Benefits start on day 1
- Several medical plan options to choose from, including traditional plans and HSA-qualified plans
- Tuition reimbursement
- Gym reimbursement
- Well-being program
- Technology stipend
- Employer-paid life insurance and long-term disability
- And much more!
How to Apply
Thank you for your interest in Lewis Roca. To complete an application and submit your resume, please click "Apply for this Position." No phone calls, please. We will contact you if your resume indicates that you are a strong candidate for this position. #LI-LH1 #LI-HYBRID
Lewis Roca is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, national origin, color, age, physical or mental disability, spousal affiliation, marital status, a serious medical condition, genetic information, veteran status, or any other basis prohibited by federal, state, or local law.
For more information about equal employment opportunity,
please click here for the "Know Your Rights" poster
. To request a disability accommodation in the application process,
. Lewis Roca participates in E-Verify, please click
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Lewis Roca Rothgerber Christie
life insurance, paid time off, paid holidays, tuition reimbursement, 401(k)
Mar 07, 2024