Americas Engineering CoE
 JLL | |
 United States, Illinois, Chicago | |
| 200 East Randolph Street (Show on map) | |
 Sep 18, 2024 | |
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We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 105,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 200 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
JLL Work Dynamics JLL Work Dynamics partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient, and responsible approach to shaping a better world of work. With more than 45,000 specialists globally, the team enables clients to enhance the performance of their real estate portfolios and people to realize their ambitions for a more sustainable built environment. Through technology enabled solutions, Work Dynamics creates safe and inspiring spaces around the world for people to collaborate, innovate, and drive meaningful change anywhere that work is performed. JLL manages over 1.6 billion square feet of real estate and has averted more than 112,700 metric tons of CEO2e by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, and lease administration. Our vast multi-year relationships span clients across all industries including technology, industrial, financial services, public institutions, life sciences, and healthcare. The Opportunity JLL's Global Engineering team is currently seeking a highly skilled and technically deep executive for our Americas Head of Engineering opportunity. The Americas Engineering Leader will be responsible for providing thought leadership, engineering solutions, and subject matter expertise to support the Work Dynamics Americas region. Reporting directly to the Global Engineering Lead, this highly visible role will have a significant influence on shaping and driving engineering operations across a diverse portfolio of projects and accounts. Responsibilities Lead a community of engineering practitioners in the Americas, overseeing talent management and development initiatives for key engineering talent in the region. Collaborate closely with the Global Engineering Lead to develop a strategic roadmap for upgrading engineering talent to support the next generation of engineering services. Define and deploy service delivery standards for engineering products in the Americas incorporating operational feedback from the field into product development. Deploy and enforce standard operating procedures for Engineering Services to drive consistency and efficiency. Support accounts in achieving productivity targets in collaboration with account leadership teams in the Americas. Implement the global Operational Risk Management framework for engineering services in partnership with Americas Quality & Compliance. Assume personal leadership in case of major service delivery failures in conjunction with senior account leadership. Support sales efforts, including identifying expansion opportunities, costing non-standard client requests, and contributing to client pitches and sales/renewal strategies. Identify and share best practices globally to drive continuous improvement and knowledge sharing within the engineering community. Engineering Leadership Establish and manage infrastructure and subject matter expertise to support clients and JLL IFM teams in the Americas, specifically in the field of engineering and technical services. Steer and lead engagement with engineering communities within the IFM business, raising the profile of engineering operations and expertise through the dissemination of best practices and active industry engagement. Lead the strategic engagement of the engineering function with Technology, HSSE, Quality & Compliance, and Sourcing & Procurement, ensuring synergy in cross-functional initiatives led by engineering. Represent JLL engineering in industry forums and conferences, establishing JLL as a thought leader in engineering operations. Provide leadership and guidance to Engineering Managers and Leaders across IFM accounts, ensuring the deployment of best practices, policies, and procedures in the realm of engineering. Foster the development and sustainment of a high-quality and highly motivated team. Client/Stakeholder Management Build strong visibility and relationships with Division Presidents across all verticals in IFM and Work Dynamics, as well as their next-in-line leaders. Engage key client account teams proactively to drive platform programs, best practices, and engineering subject matter support. Establish engagement and relationship with key client engineering and IFM leadership. Develop and leverage relationships with key supplier partners of JLL engineering services. Risk Management Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of Engineering services across all accounts while collaborating with Quality & Compliance and HSSE. Ensure proper engineering documentation and adherence to the established standards encapsulated in JLL client assurance program. Establish a Safe Systems of Work adherence and governance process for all accounts for all high-risk engineering work in collaboration with HSSE. Work closely with Technology, QC, and HSSE to establish a program, playbook, and platform to effectively manage statutory compliance requirements in engineering maintenance. Ensure adoption and adherence of Incident Management processes, analyze engineering incident and near miss records, identify trends to drive risk management strategies and programs. Engage and support account teams as a subject matter expert in managing incidents and ensuring RCAs for high severity engineering incidents. Attributes Exemplary executive presence - has the gravitas and sophistication to appropriately command the room both internally as a leader and more importantly externally with clients. Strategic mindset - able to see big picture and future direction of the business, then translate into achievable new business development opportunities. Results driven - takes corrective action quickly and decisively when performance falls short and redirection is required; highly collaborative with exceptional integrity. Obsessed with customer habits and the data derived from those behaviors; keenly aware of trends within the industry. Commercially astute: quickly recognizes the different levers to pull to drive growth and increase productivity. Transformational leadership - leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth. Operational "heft" -comfort and experience with complex, large, and heavily matrixed organizations. Requirements Bachelor's or Master's degree in engineering or MBA preferred. 15-20 years of significant experience in the engineering field preferably related to facilities management and commercial real estate. An understanding of the business side of engineering, including financial management, budgeting, and cost control, is important for executive positions. Experience with business development, client relationship management, and strategic planning is required. Possess in-depth knowledge and experience in areas such as manufacturing, construction, energy, technology, or automotive, depending on the nature of the company. JLL is an Equal Opportunity Employer JLL is committed | |