L&D Design & Delivery, Facilitator - Sustainability
 JLL | |
 United States, Illinois, Chicago | |
| 200 East Randolph Street (Show on map) | |
 Oct 01, 2024 | |
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Deliver Americas focused, and some global, sustainability learning and development programs engaging both sustainability and non-sustainability teams at JLL, as well as from time to time to our clients.
Facilitate training with an application of adult learning theories, JLL's brand/learning standards and contemporary approaches to driving true behavioral changes. Facilitate training both virtual via webinar training and in-person, ensuring a fantastic employee experience; regional travel may be required 20-30%, depending on business needs and budget availability. Create, design, and update training content, including eLearning modules, incorporating best practices in adult learning theory. Apply knowledge of sustainability, ESG and net zero carbon to create and facilitate transformational learning and behavior change programs. Maintain premium delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations. Broaden or deepen business knowledge, technical or professional expertise as appropriate. Utilize cultural awareness, inclusivity, and global insights to drive additional value for participants based on country and local requirements. Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development. Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes. Work closely with sustainability specialists, and other L&D team members to continuously design, develop and deliver leading sustainability learning, communication and engagement programs. Support team members, colleagues and peers with ad hoc facilitation efforts when needed. Key Skills: Proven experience in designing and facilitating training programs, with a preference for experience and knowledge of sustainability and/or net zero carbon (may include instructor-led, virtual instructional-led, e-learning, and blended learning solutions). Proven experience in designing engaging and impactful training, using different technological platforms including PowerPoint, Articulate, Slido etc. Excellent presentation and facilitation skills, with the ability to engage diverse audiences both virtually and in person. Strong cross-cultural competence and ability to adjust styles of communicating to varying situations to ensure an inclusive environment. Excellent adaptability in designing and delivering training programs to meet the varying needs and preferences of global audiences. Tailoring approach based on the unique requirements of each region or country. Strong knowledge of adult learning principles and instructional design methodologies. Proficiency in creating and updating training content using a variety of digital tools. Excellent organizational skills with a starter finisher mentality with acute attention to detail. Strong listening and communicating in an effective manner; providing regular updates on progress against strategic agenda, including key accomplishments, challenges and support needed; managing expectations proactively to ensure customer delight. Strong project management skills that can deliver solutions against agreed upon project timelines that achieve desired outcomes and provide a great learner experience. Skilled in validating requests and design solutions with a global mindset to align work with the global L&D strategy. Key Technical Skills: Strong Technology Fluency (virtual training platforms, remote collaboration tools, Strong MS Office and SharePoint skills). Bachelor's degree or learning and development certification preferred: in Education, Training and Development, Sustainability, or related field. | |